Shipping Policy

Thank you for shopping with Twosistersthelabe. We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for full details.

Processing Time

All orders go through order verification, quality check, and careful packaging.

  • Processing time: 1–3 business days
  • Orders are dispatched from our fulfillment center after processing

During peak seasons or high order volume, processing and shipping times may be slightly delayed. If there is a significant delay, we will notify you via email.

Shipping Time

Shipping time refers to the time it takes for your order to travel from our fulfillment center to your delivery address.

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 3–7 business days

Shipping Rates

We currently ship to the United States, United Kingdom, Canada, Australia, and most international destinations.

  • Free Shipping: Orders over $60
  • Standard Shipping: $8 (for orders under $60)
  • Expedited Shipping: $16 (available for all orders)

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

Please allow up to 24 hours for tracking information to become active.

Shipping Delays

While we strive to deliver your order on time, delays may occasionally occur due to factors beyond our control (such as customs, carrier delays, or high demand periods). We appreciate your patience and understanding.

Damaged or Lost Packages

Twosistersthelabe is not responsible for items damaged or lost during transit.

If your order arrives damaged, we recommend contacting the shipping carrier directly to file a claim.

Please keep all packaging materials and damaged items, as they may be required for the claims process.

Contact Us

If you have any questions about your order or shipping, feel free to reach out:

Email: info@twosistersthelabe.com
Phone: +1 (601) 331-4638